Copyright and takedown policy
Last updated:
This page explains who owns what on visitnoa.com and how to tell us if you believe something here infringes your rights.
Draft pending operator details. The items marked
[PLACEHOLDER]must be completed by the site operator, and the takedown procedure below should be reviewed by a qualified lawyer against the law of the operator’s jurisdiction before publication. It is not legal advice.
Our own content
The original editorial content on Visit NOA — destination guides, province pages, itineraries, travel articles, the site’s structure, design, wordmark and code — is owned by [PLACEHOLDER: operator legal name] or used under licence, and is protected by copyright.
You are welcome to quote short extracts for review, commentary, teaching, research or news reporting, provided you credit Visit NOA and link to the page you took them from. You may not republish whole pages or articles, copy the site’s design, or use our content to train a commercial model or build a competing product without our written permission. To ask for permission, write to hello@visitnoa.com.
Photographs
Photographs on Visit NOA come from several sources: our own work, images licensed from their photographers, and images published under open licences. Every photograph on the site carries its attribution, and the full list is on our photo credits page.
Attribution on that page reflects the information supplied to us by the source. If you are the rights holder of an image and the credit is wrong, incomplete, or the image is used beyond what its licence allows, tell us and we will correct it or remove the image.
Content from our booking partners
Experience pages carry product names, descriptions, images, prices, ratings and review counts supplied by our booking partner, principally Viator. We do not own this material. It remains the property of the partner, the tour operator or their respective licensors, and is displayed under the terms of the affiliate programme we take part in. We do not grant anyone permission to reuse it.
If you are a tour operator and believe your product information or imagery is shown incorrectly here, the fastest fix is usually at source — the material reaches us from the partner’s catalogue. Write to us anyway and we will look into it and raise it with the partner.
Trade marks
Viator, Tripadvisor and other names, logos and marks appearing on this site belong to their respective owners. They are used to identify the services they refer to. Their appearance here does not imply any endorsement of Visit NOA by those owners, or any association beyond the affiliate relationship described in our affiliate disclosure.
Reporting infringement
If you believe material on visitnoa.com infringes your copyright or another right you hold, write to hello@visitnoa.com with the subject line Copyright complaint.
Please include:
- Your identity and contact details — your full name, postal address and email, and, if you are acting for the rights holder, who you represent and in what capacity.
- The material you are complaining about — the full web address of each page on this site where it appears, and enough description to let us find the specific item on that page.
- The work you say it infringes — a description of it, and where your original can be seen if it is published anywhere.
- The basis of your complaint — why you believe the use is not authorised by you, your agent or the law.
- A statement that the information you have given is accurate, and that you are the rights holder or authorised to act on their behalf.
- Your signature, electronic or physical.
We cannot act on reports that do not identify the specific material and the right being asserted, because we would have no way to tell what to remove.
What we do with a report
We aim to acknowledge a complete complaint within [PLACEHOLDER: e.g. five working days]. We will review it and, where it appears well-founded, remove or disable access to the material, or add the correct attribution where that resolves the matter. We will tell you what we did.
Where we can identify who supplied the material — for example a photographer or our booking partner — we will normally tell them that we received a complaint and what we did about it, and pass on your notice.
We may decline to remove material where we consider the use lawful — for example a short quotation for review or commentary, or use under the terms of an open licence. If we do, we will explain why.
If you disagree with a removal
If your material was removed from Visit NOA and you believe that was a mistake, write to hello@visitnoa.com setting out why you believe you have the right to publish it, with your contact details. We will reconsider and, where we are satisfied, restore it.
[PLACEHOLDER: if the operator is established in, or targets, a jurisdiction with a statutory notice-and-counter-notice regime — for example the United States DMCA, or the EU Digital Services Act for services within its scope — counsel should confirm whether that regime applies and, if so, replace this section with the procedure and designated agent details that it requires. Until that is confirmed, the procedure above is offered voluntarily and is not a statutory process.]
Repeat infringement
We will stop using material from any source that repeatedly supplies us with content it has no right to supply.
Contact
[PLACEHOLDER: operator legal name]
[PLACEHOLDER: full postal address]
hello@visitnoa.com